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Otto Environmental Systems North America, Inc.

Reports

Track The Progress Of Your Project

Upon login to The Service Portal, three dashboards are immediately viewable for a snapshot of your A&D or service work order project. Accessible within the “A&D” (Assembly & Distribution) and "Services" (Work Order Management) section of the The Service Portal, additional reporting provides a cross section of data available for export to Excel. The Service Portal provides reporting at your fingertips with quick and easy access to project status in virtual real time or as a download.

Portal Dashboard

    Assembly & Distribution (A&D) Reports:

  • Delivery Report: A list of addresses (and corresponding customer information if applicable) for A&D delivery action items with the status of “closed” which can be filtered by date.

  • Delivery Progress Report: A list of addresses (and corresponding customer information if applicable) for all A&D delivery action items which can be filtered by date, route, container type and delivery status.

  • Exception Report: A summary of A&D delivery exceptions which can be filtered by date, route and container type. For example, during an A&D project a delivery address may be a vacant lot.

  • Undelivered Report: A list of addresses for undelivered containers which can be filted by date, route and container type.

    Work Order Management (Service) Reports:

  • Closed Work Orders Report: A list of addresses (and corresponding customer information if applicable) for service work orders with the status of “closed” which can be filtered by date.

  • Work Order Progress Report: A list of addresses (and corresponding customer information if applicable) for all service work orders which can be filtered by date, route, container type and status.

  • Exception Report: A summary of service work order exceptions. For example, while trying to complete a work order, a cart may not be placed out at the curb for repair.

    Proof of Service:

    Latitude and longitude coordinates provide proof of service for delivered containers.